Topic
Culture
2 essays on Culture, from 25 years at the seam between the boardroom and the codebase.
CultureJun 2026 · 8m
Everyone Knew It Didn't Fit. We Shipped It Anyway.
Go Fever and groupthink don't just ship broken products. They ship the wrong ones: the feature the room fell in love with and the user never asked for, defended past every signal that it didn't fit.
Read →CultureSep 2024 · 4m
The Unhealthy Fixation: Why I Obsess Over Operator Experience
Everyone talks about user experience. Almost nobody designs for the operator, and that is the experience that decides whether a software business can actually afford to grow.
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